If you are currently leasing one of Race’s ONT Wireless Gateway Routers, here are some instructions on how to manage the Wireless SSID(s) and Security Key(s).

CONNECT TO THE WIRELESS GATEWAY ROUTER
To make any changes to the Wireless SSID and Security Key, you must first access the router’s web-based configuration pages.

  1. Connect to the gateway router either hardwired with an Ethernet patch cable OR via the default wireless SSID and Password. The Default SSID and Security Key can be found on a sticker placed on the front of the gateway router. This information can also be located on the back of the device. The default SSID usually starts with CXNK0… unless it was changed by the installation technician during installation. The sticker also contains information to help you access the web-based configuration pages. Please make a note of this information. You will need it in the following steps.
  2. Once your successfully connect to the gateway router, launch your default web browser, such as Chrome, Safari, Internet Explorer, Firefox, etc. In the Address bar, enter 192.168.1.1 as the router’s default IP address, then press Enter.
  3. If successfully connected, you will be prompted for a username and password to access the web-based configuration pages. The username by default is admin and the default password is located on the same stickers mentioned above.
  4. Once logged into the web-based configuration pages, click on the Wireless option. Then, on the left of the page, you will see options for 2.4G Network and 5G Network. The gateway router is a dual band router and each band is managed separately.

2.4G Network
To rename the SSID on the 2.4G Network, click on the 2.4G Network to display more options under that specific network. Then click SSID Setup. Then click in the Rename SSID field and type in your preferred SSID name. Once complete, click Apply.

To change the security key for the 2.4G Network, click Security. Then click the radio button to the left of Use Custom Security Key. Then click in the Use Custom Security Key field and type in your preferred security key. The security key requires an minimum of 8 characters. Once complete, click Apply.

5G Network
To rename the SSID on the 5G Network, click on the 5G Network to display more options under that specific network. Then, click SSID Setup. Then, click in the Rename SSID field and type in your preferred SSID name. Once complete, click Apply.

To change the security key for the 5G Network, click Security. Then click the radio button to the left of Use Custom Security Key. Then click in the Use Custom Security Key field and type in your preferred security key. The security key requires an minimum of 8 characters. Once complete, click Apply.

NOTE: The security key for both 2.4G and 5G Networks can remain the same, but we strongly recommend you name the SSID for each network differently. (i.e. 2.4G SSID is MyNetworkName_2.4G and 5G SSID is MyNetworkName_5G). We also recommend that you keep all other settings defaulted unless you know how each setting will affect your connectivity.


If this information did not help resolve your issue or if you do not feel comfortable making the changes yourself, please either Email Us a Support Request via our website OR call us at 877-722-3833 and follow the prompts to Tech Support.

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