Easily manage your Race account through the Customer Dashboard:
Logging in – Find your Client ID, reset your password, and access your dashboard.
Payments – View balances, make one-time or saved payments, and set up autopay.
Billing history – Access past invoices and payment records.
Email & payment details – Update billing emails, cards, or bank accounts.
Account settings – Review account info and change your password securely.
Logging In
To log in to the Race Customer Dashboard, navigate to race.com and click the Log In button at the top right of the page.
You will need your Race Client ID, which can be found on the top right corner of your monthly Billing Statement.
If you do not know your Client ID or Password, you can click the link and provide your email address. If the email address is associated with your Race Client account, the system will email you your Client ID and a temporary password. Using the temporary password will automatically allow you to set a new password.
Once you correctly enter your Client ID and Password, press the Login button. You will be directed to the Customer Dashboard Overview page. This page shows your Client ID and your current Billing status. Clicking on the orange “Make A Payment” link will take you into the Bills & Payment tab.
Make a Payment
Either clicking the Make A Payment link from the Overview page or clicking the BILLS & PAYMENT tab at the top of the page will take you into the Make A Payment page.
You will be able to see any open balances at the top of this page. The orange Billing Statement Number is a link to view the associated Billing Statement. Clicking the check box to the left of any line will allow you to pay that statement.
You can either enter new payment information or, if you have previously saved any payment methods to your account, use a saved payment method to make the payment. Simply click the radial button to the left of the desired option.
If you would like to enter a new payment method, you can use either a credit/debit card or the routing and account number information for you bank to make a payment via Automated Clearing House (ACH).
Once you have entered your payment information, there are two optional tick boxes. Clicking “Remember This Payment Method” will save this payment method to your account so that you will not need to enter the information again if you use this payment method in the future. Clicking “Use this Payment Method for Autopay” will enable autopay on your account using this payment method. The system will automatically debit this payment method every month for the full amount of your monthly bill on the day your Billing Statement is generated. Any new invoice or Billing Statemen generated on your account will be automatically debited to this payment method within 24 hours.
When you have chosen the Billing Statements you would like to pay, entered your payment information, and chosen to save the payment method or enable autopay if desired, you will need to click the tick box next to “I Agree” and press the Continue button at the bottom of the page.
The payment may take a few moments to process. Once completed, you should see the change to the open Billing Statements at the top of the screen.
View Statements
The View Statements screen allows you to view any monthly Billing Statements previously posted to your account. Simply choose the appropriate range of dates then press the Report button. The system will list all Billing Statements generated during that period. You can click the orange Statement Number to open that statement.
This screen will also show the balance of each statement, any payments applied to that statement, and any outstanding credit balance on your account.
Update Emails and Payment Methods
On the Bills & Payment tab, click Billing Options from the Toolbox on the left side of the screen. From here you can update your Billing Statement delivery email or add additional emails. You must always have at least one email active, so you will need to add a new email address before you can delete the current one.
Clicking the orange ADD A NEW PAYMENT METHOD link at the bottom of the window will allow you to add a saved payment method.
You can use either a credit/debit card or a checking account (ACH). Choose the correct option by clicking the radial button next to it and then enter the required payment method information.
Next, you can click the optional tick boxes to enable Autopay on this payment method or to set this payment method as your default.
If you have multiple saved payment methods, the default payment method will be the one that is chosen automatically when you log in to make future payments.
If you check the option to “Use this Payment Method for Autopay” the system will automatically debit this payment method every month for the full amount of your monthly bill on the day your Billing Statement is generated. Any new invoice or Billing Statement generated on your account will be automatically debited to this payment method within 24 hours.
View Account Details
The Account Setting tab will allow you to see your account information, including Account Holder name, Account Number (Client ID), and your Security and/or PIN number(s) (used for verification of account security when calling in to Customer Support).
Change Dashboard Password
The User Information section of the Account Setting tab will allow you to set a new password. Simply enter the new password twice to make sure there are no errors and press the Change button.
