What do I need to maximize my 10 Gigabit internet?
Race provides everything you need for a high-performance connection. A Race technician will install a 10 Gbps Optical Network Terminal (ONT) and a Wi-Fi 6 router in your home.
With the provided router, you can:
Connect up to four wired devices via Ethernet, each receiving up to 1 Gbps (1,000 Mbps) of bandwidth.
Power multiple Wi-Fi devices at once without congestion.
For super users who want to connect devices capable of using more than 1 Gbps via Ethernet, you can use your own high-speed router.
To do this:
Unplug the Ethernet cable from the Race router.
Plug it into the WAN port of your personal router.
Note: If you use your own router, our support team will not have remote access to assist with troubleshooting.
Why aren’t my speed tests showing 10 Gbps?
Even with a 10 Gbps connection, your speed test results may not reflect the full bandwidth due to several factors:
Bandwidth is shared across all devices. The total speed of your network is divided among connected devices, meaning individual devices may not reach the full 10 Gbps.
Device limitations. Each device has a maximum internet speed, which may be lower than your internet plan. For example, an older laptop that only supports 300 Mbps will never go beyond that, even with a 10 Gbps connection.
Most speed tests are inaccurate for 10 Gbps. Many websites and devices are not optimized to measure speeds above 1 Gbps, leading to misleading results.
How can I get the most accurate speed test results?
To get the most reliable speed test results, follow these tips:
Use the Race CommandIQ® app for speed testing. It is our designated speed test app and is available for free to all Race customers.
Test using a wired Ethernet connection directly to the ONT instead of the router. This prevents other devices from using bandwidth during the test.
Try multiple speed test servers. Some servers are not capable of handling 10 Gbps speeds, so testing across different servers can improve accuracy.
Understand that speed tests show device speed, not available bandwidth. If your device is not capable of 10 Gbps speeds, the test will not reflect your full network capacity.
Even on a properly functioning 10 Gbps connection, a speed test result of ~8.5 Gbps is considered excellent due to network overhead and hardware limitations.