RACE

Network Operations

Internet

What Internet Speed do I need?

This article reviews our most frequently asked questions in regard to our groundbreaking 10 gigabit (10,000mbps) internet speed offering.

10 Gigabit FAQ

Do I have to use Race's router? Can I buy my own?

Can I use my own router?

Are there usage or bandwidth limits on your services?

Will I be able to use Wi-Fi with Race Fiber?

Do I need any additional equipment?

Can I get a static IP?

Why am I not getting 1000 Mbps? Why are my speeds fluctuating?

Why does the location service used by some websites show my IP Address is in a different location?

The concept of internet "speed" is complicated. Learn how different factors affect the performance of your internet devices.

Understanding Internet Speed

How do I log into the routers web-based configuration?

How do I change the SSID name and Wi-Fi security key on my Race router?

How do I change the Wi-Fi name and Password on my Race router?

This page provides a comprehensive FAQ guide on using the Optical Network Terminal (ONT) for fiber optic Internet access.

What is an ONT (Optical Network Terminal)?

This page provides detailed information and troubleshooting tips for customers using the 803G ONT and Gigaspire router for their 1G service.

Troubleshooting Your 803G ONT and Gigaspire Router

10G Hardware Troubleshooting Guide

Knowledge Base

Find answers and get help from Intercom Support and Community Experts

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