With RACE Voicemail, you get a whole new way to manage your voicemail.  When you’re away from your phone or if you just don’t get to the phone in time, callers have the option to leave a voice message. The next time you pickup your phone, you will hear a stutter dial tone indicating you have a message waiting. You also have the option to have a copy of the voice message sent to your email address. Here is a reference guide to help you navigate through the prompts.

 

Accessing Voicemail via Your RACE Phone

  1. Lift the receiver and listen for the dial tone.
  2. Dial *99
  3. Enter your PIN when prompted.

 

Accessing Voicemail away from your RACE phone

  1. Lift the receiver and listen for the dial tone.
  2. Dial your assigned phone number.
  3. When your personal greeting begins to play, press *.
  4. Enter your PIN when prompted.

 

Voicemail To Email Setup

  1. Go to http://www.race.com
  2. Enter your account number and password that was provided to you during your install
  3. Under the voice services section click on voicemail options.
  4. Select the phone number
  5. Select notification options
  6. Select Send Email attachments
  7. Enter your email address
  8. Hit save
  9. You will now receive voicemail from [email protected] please remember to enter [email protected] into your spam filter white list.

 

Setting Voicemail Greeting

  1. Access your voice mail over the phone by dialing [*99] or by dialing your phone number.
  2. Once logged in press [0] for mailbox options.
  3. Once in mailbox options press [1] to set your unavailable message.
  4. After recording your unavailable greeting
  • Press : 1 To accept
  • Press : 2 To review
  • Press : 3 To re-record
  • Press : 4 To return to the main menu
  • Press : # To exit

 

Managing Voicemail Options

  • Press : 1 To play voice mail message(s)
  • Press : 2 To change folders
  • Press : 3 For advanced options

                 - Press : 1 To send a reply
                 - Press : 2 To hear the message envelope
                 - Press : # To return to the main menu

  • Press : 4 To play previous message
  • Press : 5 Repeat current message
  • Press : 6 Play next message
  • Press : 7 Delete current message or to undelete
  • Press : 8 Forward message to another mailbox
  • Press : 9 Save message in a folder
  • Press : # To exit; during msg playback: Skip forward
  • Press : * To return to the main menu
  • Press : 0 For mailbox options

                 - Press : 1 To record your unavailable message (default greeting)
                 - Press : 2 To record your busy message
                 - Press : 3 To record your name
                 - Press : 4 To change your password

Note: After recording your incoming message, busy/unavailable greeting, or name

  • Press : 1 To accept
  • Press : 2 To review
  • Press : 3 To re-record
  • Press : * To return to the main menu
  • Press : # To exit
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