With RACE Voicemail, you get a whole new way to manage your voicemail. When you’re away from your phone or if you just don’t get to the phone in time, callers have the option to leave a voice message. The next time you pickup your phone, you will hear a stutter dial tone indicating you have a message waiting. You also have the option to have a copy of the voice message sent to your email address. Here is a reference guide to help you navigate through the prompts.
Accessing Voicemail via Your RACE Phone
Lift the receiver and listen for the dial tone.
Dial *99.
Enter your PIN when prompted.
Accessing Voicemail away from your RACE phone
Lift the receiver and listen for the dial tone.
Dial your assigned phone number.
When your personal greeting begins to play, press *.
Enter your PIN when prompted.
Managing Voicemail Options
Press 1 to play voice mail message(s)
Press 2 to change folders
Press 3 for advanced options
- Press 1 to send a reply
- Press 2 to hear the message envelope
- Press # to return to the main menu
Press 4 to play previous message
Press 5 to repeat the current message
Press 6 to play the next message
Press 7 to delete or undelete the current message
Press 8 to forward the current message to another mailbox
Press 9 to save the current message in a folder
Press # to exit (or during message playback to skip forward)
Press * to return to the main menu
Press 0 for mailbox options
- Press 1 to record your unavailable message (default greeting)
- Press 2 to record your busy message
- Press 3 to record your name
- Press 4 to change your password
Note: After recording your incoming message, busy/unavailable greeting, or name
Press 1 to accept
Press 2 to review
Press 3 to re-record
Press * to return to the main menu
Press # to exit
Setting Voicemail Greeting
Access your voice mail over the phone by dialing *99 or by dialing your phone number from another phone and pressing *.
Once logged in press [0] for mailbox options
Once in mailbox options press [1] to set your unavailable message
After recording your unavailable greeting:
Press 1 To accept
Press 2 To review
Press 3 To re-record
Press 4 To return to the main menu
Press # To exit
Voicemail To Email Setup
Go to http://www.race.com
Enter your account number and password that was provided to you during your install.
Under the voice services section, click on voicemail options.
Select the phone number.
Select notification options.
Select Send Email attachments.
Enter your email address.
Hit save.
You will now receive voicemail from [email protected]. Please remember to enter [email protected] into your spam filter white list.