RACE

Network Operations

Phone

Sign up for Race home phone service? Reference this guide on how to install your home phone into our equipment.

Phone Installation Guide

Why is my phone number appearing as spam on caller ID?

What kind of phone services does Race offer?

What is the difference between Basic and Unlimited phone plans?

What are your international calling rates?

Bringing your current number to Race is simple. Here's everything you need to know about how porting works, how long it takes, and what to have ready.

Porting Your Phone Number to Race

If I choose a new phone number, what will my prefix be?

Race Phone Features

Why does my fax machine sometimes have issues sending/receiving faxes over my digital phone line?

Voice Battery Backup

Enhanced 911 - also known as E911 - works the same as 911 for your Race Voice service.

Enhanced 911 (E911) Customer Notification

How do I Silence Cyberpower UPS Audible Alarm?

3-Way Calling service allows a subscriber to call another party during an existing call and add this party to the call.

3-Way Calling

Anonymous Call Rejection service automatically rejects all calls for which the caller has withheld the calling number.

Anonymous Call Rejection

Call Blocking 900/976/700/500

Caller ID Name

Caller ID Number

Caller ID With Call Waiting

Call Forwarding allows you to forward all of your incoming calls to another number when you’re away.

Call Forwarding

Call Return tells you the number of your last incoming call and lets you automatically call the person back.

Call Return

Call Trace

Call Waiting allows you to take a second call without disconnecting the first call.

Call Waiting

Delayed Call Forwarding allows you to forward all of your incoming calls if no answer after 36 seconds (approximately 6-7 rings).

Delayed Call Forwarding

Directory Assistance

E911

International Call Fraud - Blocked Countries

International Calling

Outbound Caller ID Blocking per Call allows you to mark your name and number as “Anonymous” on a per-call basis.

Outbound Caller ID Blocking Per Call

Outbound Caller ID Blocking Per Line allows you to mark your name and number as “Anonymous” on every call you make.

Outbound Caller ID Blocking Per Line

Selective Call Rejection allows you to block calls from specific numbers.

Selective Call Rejection

Voicemail

Knowledge Base

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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Phone

FAQ

Knowledge Base