For most homes, the answer is no, Race has designed its product offerings to be as simple to use as possible. We provide all necessary equipment for our Internet, phone and TV packages so the moment our installers finish, you can sit back and enjoy your new and improved home entertainment. While we recommend using our proprietary hardware for our gigabit fiber-to-the premises, you are free to use whatever wireless router you choose. Please keep in mind that while we provide ongoing technical support for the gear we rent, we cannot offer technical support for other hardwares.
In rare cases, homes require additional wi-fi coverage. This usually occurs in very large homes and homes that may have barriers that affect wi-fi range and speeds. In any case, Race offers our Carrier-Class Wi-fi Mesh units. Information regarding the mesh capabilities can be found in the customer Welcome Packets provided at the time of installation.